F.A.Qs

Can I install bamboo and engineered floorings myself?
Yes, you can. If you are a novice, we suggest you get as much information as you can from Mr Google to assist. Cross reference sites because not all information is accurate.

How much does installation cost?
Between $43 and $46 per square metre.

Can I cover a warehouse floor with bamboo flooring?
Yes you can, but if the building is more than 10 metres wide, we recommend that you use engineered bamboo flooring or insert an expansion bar. Because bamboo flooring floats (is not glued or nailed down) wider expanses than 10 metres can ‘bounce’, whereas engineered flooring is more stable in these circumstances and eliminates any potential flex.

Does your bamboo flooring have any warranties?
It most certainly does. Please click here to see our warranties section.

Can I get bamboo flooring stained to any colour I want?
Yes, you can. You should discuss this with us because it needs to be done prior to the finishing processes. We generally don’t recommend it because once the floor is surface-coated, any real damage will penetrate also the stain making it more difficult to repair.

How long does Bamboo flooring take to install?
If Trade Flooring does the installation, it takes approximately 8 hours to do 50 sqm. A novice could expect to achieve 20 sqm in the same time.

Your products are cheaper than other retailers…why?
Because we are the importers and can sell direct to you so you don’t have to pay for the retailer’s expenses in keeping a shop and staff, while making a profit.

Can I build on top of bamboo flooring once it’s been laid?
No. Bamboo flooring floats and it needs to float to allow the small amount of expansion that naturally occurs with this material. Building on top of it would fix it in position and potentially cause problems. If you need to build over bamboo flooring, remove that section of the flooring.

Can I use any kind of underlay or do I have to use the specified one for bamboo flooring?
There are no regulations around underlays so you may use any underlay you choose, but the one we recommend, FloorMate, is designed specifically for bamboo flooring and has special attributes built in such as compression resistance, vapour layers and thermal heating deflection, all qualities designed to maximise the performance of your bamboo floor.

If my bamboo floor gets badly damaged from wear, can I carpet over it?
Why cover it, there’s a very good chance we can repair it!

My young son dragged a bit of wood with a nail sticking out of it all over our bamboo floor and scratched it. Can we get this repaired?
Yes, you can do this yourself, but please first take the bit of wood away from your son! It will most likely be made as good as new by rubbing over the scratches with beeswax, and we also use furniture scratch repair pens.

What do you recommend for general cleaning and maintenance?

 After every installation we clean the entire floor using the Enjo cleaning system. We start with the dry head as this quickly attracts all the dust and prepares the surface for the wet head. Whilst you really only need to use the fine mist water spray that comes with the Enjo cleaning system, you can go over the surface every couple of weeks with a general disinfectant cleaner of which there are too many to choose from. Remember….., Use only a very fine mist spray as over soaking may have an effect on your floor over time. 

Can I make my payment by Eftpos or Credit Card?

Yes, if you have made the decision and wish to secure your stock and set a possible date for an installation, then we can accept either the 50% deposit or full payment via ANZ FastPay. Please be advised that credit card transaction will incur an additional 3.5%

Do you offer any finance terms on Supply and Installations?

Yes, we use Gilrose Finance. Please ask us for details.